The ability to communicate with its details is critical, and it is perhaps one of the most important soft skills that can help you in your life and interactions with others, as it shapes our interactions and dealings with others in our society, whether they are relatives, friends, or coworkers.
There are several methods of communication skills that help improve our communication with others, especially in the field of work.
We have always wanted every communication process to end with satisfactory results for both parties and achieve the desired goals.
One of these methods is what is known as the “4 Ts of Communication,” as this method consists of four elements, each of which begins with the letter T in English.
Each element in the method includes the beautiful meaning of the word itself.
An “4 Ts” method is one of the most effective methods in dealing with others, as it preserves the relationship and preserves it with elements that guarantee the safety of dealing, good manners, and recognition of the appropriateness of the words.
The basic elements of the 4Ts of communication
Now, what are the elements included in the 4Ts method?
The first letter (technique)
The first T stands for the technique element. In other words, your way of speaking determines the extent to which the person you are speaking to interacts with you. Pay attention to a conversation and accept what he or she says.
Therefore, the words must be carefully chosen and appropriate to the speech, whether it is personal or professional.
Examples of this are in human resource management. When performing a performance appraisal, there is a technique known as the “sandwich appraisal,” which is based on starting with praise by mentioning the positive points, then mentioning the weak points and having them discussed.
At the end, the assessor ends the conversation with other positive and motivating words that restore the friendly atmosphere and restore balance to the conversation.
The second T (truth)
The second T refers to the truth, which means seeking sincerity in what you say.
Here, speaking the truth must be taken into account, so you must ask yourself about the sincerity of what you say. Are you telling the truth? And do you have proof of what you say, and do you have evidence for that?
The opposite is also true. Is what the interlocutor tells me true? And can you learn anything from what he said about me or from what he said to me? Despite being upset and somewhat offended by his words, Can what he said be applied?
The third T (time)
The third T indicates time. Is the time appropriate to raise the topic and talk about it? Is the place and environment suitable in terms of the person’s circumstances? The receiver of the letter and his current feelings?
The last T (tone)
The last T in this method points to the tone of voice. We are all affected by the clear and calm tone of voice, and we feel reassured by our interlocutor if he pronounces his words in a gentle, polite, and calm manner. Our sense of respect and appreciation for him increase, as does our ability to hear more and accept what he says.
This is the opposite of if the words come out with a nervous or sharp tone, if the tone of the voice is incomprehensible, or if it is not clear.
We notice that a lot, even with voice messages. When we send voice messages, we find that the tone of voice, with no other factors available, is used to judge the words according to the tone in which they appear.
Finally, following this method builds a bridge of understanding and appreciation between you and your interlocutor, releasing your relationship from any tension as long as these four elements have been observed.
Wish you all the best.